FAQ
1. What products does Takniah offer?
We specialize in high-quality tech gadgets, including smart accessories, wireless chargers, phone cases, audio devices, and more. Our collection is designed to enhance your daily life with innovation and convenience.
2. Do you ship internationally?
Yes! We offer worldwide shipping so you can enjoy our products no matter where you are. Shipping rates and delivery times vary by location.
3. How can I track my order?
Once your order is processed and shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.
4. What payment methods do you accept?
We accept major credit and debit cards, , and other secure payment methods for a smooth shopping experience.
5. What is your return and refund policy?
If you're not satisfied with your purchase, you can return it within 15 days of receiving it. The item must be unused and in its original packaging. Refunds are processed once we receive the returned product.
6. My item arrived damaged or defective. What should I do?
We’re sorry for the inconvenience! Please contact our support team within 7 days of delivery with photos of the damaged item, and we’ll arrange a replacement or refund.
7. How long does shipping take?
Shipping times vary based on location and shipping method. On average, orders take 7-15 business days to arrive. You can check estimated delivery times at checkout.
8. Do you offer discounts or promotions?
Yes! We frequently offer discounts, flash sales, and exclusive deals. Subscribe to our newsletter or follow us on social media to stay updated.
9. Can I cancel or change my order after placing it?
We process orders quickly, but if you need to cancel or modify your order, contact us within 24 hours of purchase. Once an order is shipped, changes or cancellations are not possible.
10. How can I contact customer support?
You can reach our support team via attiresolace@gmail.com. We’re here to help with any inquiries or concerns.